Frequently Asked Questions
Mexico Street 123-Local 1, between Padre Mier and Mariano Matamoros, Obispado Neighborhood, 64060 Monterrey, NL
🕓 Store hours?
Monday and Friday from 12pm-6pm
Tuesday to Thursday from 12pm-7pm
Saturday from 11am-2pm
📦 Do you ship?
We ship throughout Mexico and internationally!
Payment methods?
Can I finance my purchase?
No, all in-store and online purchases must be paid in full.
Is an appointment required to visit the physical store?
An appointment is recommended if you don't yet have a clear idea of your veil/headpiece, so we can advise you personally.
Do you have a Layaway system?
Yes, only in physical stores!
Where can I check the status of my order?
When you place your order, a tracking number will be generated for you.
How can I share my wedding experience?
We love that you want to share a part of your experience! Send us your favorite photos of your veil or accessories, and we'll upload them to our website.
How can I invoice my purchase?
Send your tax information to accesoriosdenovialacatedral@gmail.com
Do you make custom veils?
Yes, they are scheduled at least 6 months in advance.